EMAIL ISSUE?

To Access your Star email use this link: http://webmail.startelco.net

Or set your email up using an email client on your computer / device. (ie: Windows Live Mail, Outlook Express, Mozilla Thunderbird, Gmail App, etc.)

INTERNET NOT WORKING?

TRY RE-BOOTING YOUR ROUTER

Restarting is actually one of the most simple troubleshooting steps of all to attempt to fix whatever thing¬†isn’t working properly.

  1. Unplug both router & modem
  2. Wait at least 30 seconds
  3. Plug the modem back in
  4. Wait at least 60 seconds
  5. Plug the router back in
  6. Wait at least 2 minutes
  7. Test to see if the problem has been resolved

STILL HAVING PROBLEMS?

We have a crew of knowledgeable customer support technicians that are on call to help you resolve your issue.

Maringouin, Livonia and Rosedale Areas

Business Office: 225-625-2333

Service Issues & Tech Support: 225-625-2321

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